Wednesday, September 25, 2019
Business Formal analytical report Research Paper
Business Formal analytical report - Research Paper Example In addition, the report has proposed a plan that will be followed to carry out the research plus the schedules on how the research will be carried out. I hope you find this report helpful in regards to lowering employee turnover and improving customer service at green park hotel. If you have any questions or comments regarding my recommendation feel free to contact me at (814) 862-7480. I hope you are going to approve this report to enable me and my teams research this problem concerning Green Park Hotel which will bring back its glorious image. Green Park Hotel, in the past, used to run its services smoothly and there were no major problems within the business. Currently, Green Park faces a big problem of high employee turnover and many complaints from customers concerning service quality. Customers for the entity used to leave good comments at the end of most services they received from the hotel. However, things have changed in the recent past with the most notable transformation being high employee turnover. In fact, the hotel replaces employees almost on a weekly basis. Moreover, the hotel has lost a huge stake in its market capitalization. Competitors are drowning a huge part of the once large market. Customers have hurled several complaints at our employees, and some have even gone ahead to publicize how some of our services have deteriorated. The report has defined the problem at hand, which is lowering employee turnover and improving customer service at Green Park Hotel. Thereafter various alternative solutions have been given, then there is an argument for the solution which satisfies the criteria best and finally a conclusion and recommendation follow respectively. I am writing to seek your approval to come up with a report for lowering employee turnover and improving customer service at Green Park hotel after an intensive research. On completion of the research, the operational management team for the hotel will receive the
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